We ship products both domestically (within Australia) and internationally. All items will be dispatched within 48 hours, except for during busy and holiday periods when we promise to work as quickly as possible to get your goodies to you (but might take an extra day)!
Domestic shipping is based on order value for standard delivery, and based on weight for other options. International shipping is based on order weight and delivery location. You will be given a range of options for your specific order upon checkout. Below are standard options for delivery, and approximate delivery durations.
Domestic (within Australia)
Domestic shipping is based on oder value, with options automatically generated upon checkout. We ship with Sendle or Australia Post. You can find delivery times for Sendle here (select from Sydney and find your closest city).
- Standard (Sendle): 1-2 business days between major areas, up to 12 business days to rural areas, order value below $99
- Free shipping (Sendle): 1-2 business days between major areas, up to 12 business days to rural areas, order value above $99
- Express (Australia Post): next business day between major metro areas and regional population centres (from $10.20)
International shipping is based on order weight and delivery location, with options automatically generated upon checkout. We ship with DHL Global Mail or Australia Post.
- DHL Packet: 3-14 business days, estimated delivery time is generated during checkout - no tracking
- DHL Packet Plus: 3-14 business days, estimated delivery time is generated during checkout - tracking
- Courier (Australia Post): 1-2 business days between major metro areas (from $68.74) - tracking
- Express (Australia Post): 2-4 business days between major metro areas (from $28.74) - tracking
- Standard (Australia Post): 6+ business days (from $19.73) - tracking
- Economy Sea (Australia Post): 2-3 months (from $44.60) - no tracking
We make sure to pack up your goodies safely within padded envelopes. However, if you do receive damaged products, contact us straight away on [email protected]
Delivery is same business day only within metro areas of the same state within the domestic Courier network and when lodged before 2pm.
- Delivery is guaranteed to occur the next business day only within the domestic Express network.
- Estimated delivery time between metro areas of major cities internationally. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post's control.
- Tracking not available for all countries.
- Signature on delivery is only available to certain countries.
- Extra cover is only available to certain countries. Cover restrictions may vary depending on country.
- Shipping options and prices are updated at any time as carriers make changes.